{"id":2252,"date":"2026-01-29T12:35:06","date_gmt":"2026-01-29T12:35:06","guid":{"rendered":"https:\/\/faceyogatouch.com\/?page_id=2252"},"modified":"2026-01-29T12:43:42","modified_gmt":"2026-01-29T12:43:42","slug":"conditions-generales-et-mentions-legales","status":"publish","type":"page","link":"https:\/\/faceyogatouch.com\/fr\/conditions-generales-et-mentions-legales\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales et Mentions L\u00e9gales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2252\" class=\"elementor elementor-2252\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e84ed1 e-con-full e-flex e-con e-parent\" data-id=\"4e84ed1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a353974 elementor-widget elementor-widget-text-editor\" data-id=\"a353974\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Pack Complet des Politiques Face Yoga Touch<\/h2><h2>Conditions G\u00e9n\u00e9rales d\u2019Utilisation<\/h2><p>Les CGU encadrent l\u2019utilisation du site Face Yoga Touch. Elles d\u00e9finissent les droits et devoirs des utilisateurs, les r\u00e8gles d&rsquo;acc\u00e8s aux services, et les conditions d&rsquo;utilisation des contenus, ressources et ateliers propos\u00e9s. L\u2019utilisateur s&rsquo;engage \u00e0 fournir des informations exactes et \u00e0 respecter une utilisation responsable du site.<\/p><h2>Conditions G\u00e9n\u00e9rales de Vente<\/h2><p>Les CGV d\u00e9finissent les conditions de vente des services : prix, paiement s\u00e9curis\u00e9, inscription, acc\u00e8s aux ateliers, obligations du client et de l\u2019organisatrice, ainsi que les limites de responsabilit\u00e9. Toute commande implique l&rsquo;acceptation des pr\u00e9sentes CGV.<\/p><h2>Politique de Confidentialit\u00e9 &amp; RGPD<\/h2><p>Les donn\u00e9es collect\u00e9es (nom, email, num\u00e9ro) servent \u00e0 g\u00e9rer les inscriptions et informer les clientes. Elles ne sont jamais vendues. Les utilisatrices disposent d\u2019un droit d\u2019acc\u00e8s, de rectification et de suppression selon les lois de protection des donn\u00e9es.<\/p><h2>Politique KYC (Know Your Customer)<\/h2><p>Une identification minimale est demand\u00e9e : nom, email, num\u00e9ro de t\u00e9l\u00e9phone. Cette politique vise \u00e0 s\u2019assurer de l\u2019authenticit\u00e9 des clientes et pr\u00e9venir tout usage frauduleux du service.<\/p><h2>Politique LCB-FT (Lutte Contre le Blanchiment et le Financement du Terrorisme)<\/h2><p>Face Yoga Touch applique une vigilance renforc\u00e9e pour d\u00e9tecter toute transaction suspecte, refuse les paiements anormaux et se r\u00e9serve le droit de suspendre un compte ou une transaction en cas de doute.<\/p><h2>Politique de S\u00e9curit\u00e9 des Transactions<\/h2><p>Les paiements sont effectu\u00e9s via des plateformes s\u00e9curis\u00e9es utilisant des protocoles de cryptage. Aucune donn\u00e9e de carte bancaire n&rsquo;est enregistr\u00e9e ou conserv\u00e9e sur le site.<\/p><h2>Politique de Remboursement &amp; R\u00e9clamations<\/h2><p>Les services \u00e9tant num\u00e9riques et\/ou r\u00e9alis\u00e9s en live, aucun remboursement n&rsquo;est possible apr\u00e8s participation. En cas d\u2019emp\u00eachement, un report ou un avoir peut \u00eatre propos\u00e9. Les r\u00e9clamations peuvent \u00eatre adress\u00e9es par email et seront trait\u00e9es sous 72 heures.<\/p><h2>Mentions L\u00e9gales<\/h2><p>Nom commercial : Face Yoga Touch\u00a0<\/p><p>Activit\u00e9 : Ateliers et programmes de Face Yoga\u00a0<\/p><p>Forme : Entrepreneur individuel\u00a0<\/p><p>Contact: adjara@faceyogatouch.com | <strong>Tel :<\/strong> +225 07 04 42 14 47<\/p><h2>Charte d\u2019Utilisation Responsable<\/h2><p>Les clientes s\u2019engagent \u00e0 utiliser les contenus uniquement pour un usage personnel, \u00e0 ne pas enregistrer ni partager les ateliers, et \u00e0 respecter les r\u00e8gles de conduite pendant les sessions.<\/p><h2>Types de Services et Produits Vendus<\/h2><p>Le site propose : ateliers de Face Yoga, programmes en ligne, sessions individuelles, en groupe et ressources digitales li\u00e9es au bien-\u00eatre.<\/p><h2>Conditions de Retour<\/h2><p>\u00c9tant donn\u00e9 que les services sont immat\u00e9riels, aucun retour n&rsquo;est applicable. Pour tout achat physique futur, les conditions seront mises \u00e0 jour.<\/p><h2>Conditions de Remboursement<\/h2><p>Aucun remboursement apr\u00e8s r\u00e9alisation du service. Possibilit\u00e9 de report ou d\u2019avoir en cas d\u2019emp\u00eachement communiqu\u00e9 \u00e0 l\u2019avance.<\/p><h2>Conditions d\u2019Annulation<\/h2><p>Annulation par le client : possible jusqu\u2019\u00e0 24h avant l\u2019atelier pour demander un report.\u00a0<\/p><p>Annulation par l\u2019organisatrice : un report ou un remboursement int\u00e9gral sera propos\u00e9.<\/p><h2><strong>Face Yoga Touch &#8211; Policy Pack<\/strong><\/h2><p><strong>Terms of Use <\/strong><\/p><p>The Terms of Use govern the use of the Face Yoga Touch website. They define the rights and duties of users, rules for accessing services, and conditions for using the content, resources, and workshops offered. Users agree to provide accurate information and to use the site responsibly.<\/p><p><strong>General Terms and Conditions of Sale <\/strong><\/p><p>The GTCS define the sales conditions of our services: prices, secure payment, registration, access to workshops, obligations of the client and the organizer, as well as liability limits. Any order implies full acceptance of these GTCS.<\/p><p><strong>Privacy Policy &amp; GDPR<\/strong><\/p><p>Collected data (name, email, phone number) is used to manage registrations and inform clients. This data is never sold. Users have the right to access, rectify, and delete their data in accordance with data protection laws.<\/p><p><strong>KYC Policy (Know Your Customer)<\/strong><\/p><p>Minimal identification is required: name, email, and phone number. This policy aims to ensure the authenticity of clients and prevent any fraudulent use of the service.<\/p><p><strong>AML-CFT Policy (Anti-Money Laundering and Countering the Financing of Terrorism)<\/strong><\/p><p>Face Yoga Touch applies enhanced vigilance to detect any suspicious transactions, refuses abnormal payments, and reserves the right to suspend an account or transaction in case of doubt.<\/p><p><strong>Transaction Security Policy<\/strong><\/p><p>Payments are processed via secure platforms using encryption protocols. No credit card data is recorded or stored on the website.<\/p><p><strong>Refund &amp; Claims Policy<\/strong><\/p><p>As services are digital and\/or conducted live, no refunds are possible once participation has occurred. In case of an impediment, a rescheduling or a credit note may be offered. Claims can be sent by email and will be processed within 72 hours.<\/p><p><strong>Legal Notice<\/strong><\/p><ul><li><strong>Trade Name:<\/strong> Face Yoga Touch<\/li><li><strong>Activity:<\/strong> Face Yoga workshops and programs<\/li><li><strong>Legal Form:<\/strong> Sole Trader \/ Individual Entrepreneur<\/li><li><strong>Contact:<\/strong> adjara@faceyogatouch.com | <strong>Tel:<\/strong> +225 07 04 42 14 47<\/li><\/ul><p><strong>Responsible Use Charter<\/strong><\/p><p>Clients agree to use the content for personal use only, not to record or share workshops, and to respect conduct rules during sessions.<\/p><p><strong>Types of Services and Products Sold<\/strong><\/p><p>The site offers: Face Yoga workshops, online programs, individual sessions, group sessions, and digital wellness resources.<\/p><p><strong>Return Policy<\/strong><\/p><p>Since services are intangible, no returns are applicable. For any future physical purchases, conditions will be updated accordingly.<\/p><p><strong>Refund Conditions<\/strong><\/p><p>No refunds after the service has been performed. Possibility of rescheduling or credit note in case of an impediment communicated in advance.<\/p><p><strong>Cancellation Conditions<\/strong><\/p><ul><li><strong>Cancellation by the client:<\/strong> Possible up to 24 hours before the workshop to request a rescheduling.<\/li><li><strong>Cancellation by the organizer:<\/strong> A rescheduling or a full refund will be offered.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pack Complet des Politiques Face Yoga Touch Conditions G\u00e9n\u00e9rales d\u2019Utilisation Les CGU encadrent l\u2019utilisation du site Face Yoga Touch. Elles d\u00e9finissent les droits et devoirs des utilisateurs, les r\u00e8gles d&rsquo;acc\u00e8s aux services, et les conditions d&rsquo;utilisation des contenus, ressources et ateliers propos\u00e9s. L\u2019utilisateur s&rsquo;engage \u00e0 fournir des informations exactes et \u00e0 respecter une utilisation responsable [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2252","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/pages\/2252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/comments?post=2252"}],"version-history":[{"count":7,"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/pages\/2252\/revisions"}],"predecessor-version":[{"id":2260,"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/pages\/2252\/revisions\/2260"}],"wp:attachment":[{"href":"https:\/\/faceyogatouch.com\/fr\/wp-json\/wp\/v2\/media?parent=2252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}